To refurbish your computer, remove redpop.pro virus from your PC

What is redirect.redpop.pro?

The redirect.redpop.pro is a dubious website that has the main purpose to redirect the user to malicious webpages. This redirect virus is a major threat for your computer’s security that can result to severe issues. This potentially unwanted program (PUP) alters your browser’s settings to display intrusive pop-up and other advertisements.

If your system is infected by this malware then it will expose your computer system to major vulnerabilities. That is why it is important to remove redirect.redpop.pro from your computer system as soon as you discover its presence on your system.

Threat Summary

• Name: redpop.pro
• Browsers Affected: Mozilla Firefox, Google Chrome and Internet Explorer
• Targeted Operating System: Windows XP, Windows 7, Windows Vista, Windows 8/10
• Category: Adware
• Symptoms: Frequent Browser redirects, Slow system performance, annoying pop up ads and changed browser home page

Why is redirect.redpop.pro dangerous for your computer system?

The redirect.redpop.pro is a potentially unwanted program that will not just display unwanted advertisements but also increase the chances of installing other malware programs on your computer. This malware program is prone to disrupt your computer’s performance and may also influence your search queries. This adware program may alter all the web browser’s shortcut files that are located on the desktop or the start-up menu.

There are chances that while installing the redirect.redpop.pro, some other malware programs may also get installed on your system. These malware programs can be a serious threat for your system security and may spy on your confidential data. It can track your search preferences, record your bank account credentials, collect other personal details and sell it to a third party, track your IP address and more. So, that is why it is highly advisable to remove redirect.redpop.pro from your computer and restore your system’s safety.

How did redirect.redpop.pro get installed on your PC?

The cybercriminals use various strategies for malware distribution which include –

1. Software Bundling: Software bundling is the process in which a malicious program is distributed with other free software, to get an unnoticed entry into your computer system. When a user installs a free application, the malicious programs gains a front door entry with the free application, the user has downloaded. Thus, it is a good idea to keep an eye on the installation screens while installing these free applications.
2. Infected Storage Devices: Your system can also get infected by using removable media such as USB hard drives and jump drives without scanning them with an anti-virus.
3. Spam Emails – Spamming is the most economic and common method used for the distribution of such malware. The targeted users get genuine looking emails which contain .doc, .txt, and other similar attachments. These attachments can be named as anything which can grab the user’s attention and triggers him/her to open the attachment. As soon as the user opens this attachment, the malware infects the user’s computer system.
4. Malicious Websites or Malevolent Advertisements: The malicious websites are the ones which are created just for promoting the malware infections. Such websites include but are not limited to porn sites, torrent sites and other free downloading platforms. By visiting such websites, the adware infects the user’s computer without permission. Fake advertisements and updates like Flash player and windows updates which ask the user to update to the latest version are a few examples. When the users click on such links, their computer system gets infected. That is why, it is highly recommended to resist clicking on such links. Also avoid clicking on advertisements offering free stuff such as Win an iPhones, cars or free overseas trips etc.

How to remove redirect.redpop.pro adware?      

Step A :Uninstall redirect.redpop.pro from your Computer system

Note: Before we begin, try to remember how the extension got downloaded  on your computer system. Generally, these programs come bundled with free applications that we download off the internet. It is a good practice to locate and uninstall such programs while removing the Browser Hijacker/ Extensions.

Windows XP

1. Click on the “Start” button on the bottom left corner of your screen. A Start menu will be displayed as shown below. From this menu select the option that reads “Control Panel”.
2. In the window that will be displayed, click the option “Switch to classic view”.
3. This will display all the options/icons available to you. From the displayed icons, click on the icon that reads “Add or Remove Programs”.
4. Select the “Uninstall a program” option from the “Programs” category. A list will populate on the screen displaying all the programs.
5. Select the programs related to redirect.redpop.pro and click on the Uninstall button.

Windows 7/Vista

1. Right click on the “Start” button located at the lower left corner of the screen. From the Start menu, click on “Control Panel”.
2. The “Control Panel” Window will be displayed on the screen. Click on “Uninstall a Program” option from the “Programs” category.
3. The “Programs and Features” window will be displayed on the screen. A list will populate on the screen displaying all the programs.
4. Scroll though the list of programs and select the programs related to redirect.redpop.pro and then click on the “Uninstall” button.

Windows 8/10

1. Right click on the “Windows logo” on the lower left side of the computer screen. From the drop down menu, select and click on “Control Panel”.
2. The “Control Panel” window will be displayed. From this window select “Uninstall a program” option form the “Programs” category.
3. A list will populate on the screen displaying all the programs.
4. Select the programs related to redirect.redpop.pro and click on the “Uninstall” button.
5. In the confirmation box, click on the box that reads “OK” to save changes.

Step B: Show hidden files and folders

Windows 7

1. Left click on the Organize button on the Windows Explorer. A drop down menu will appear.
   
2. On this menu left click on the option that reads “Folder and search options” as shown above. A folder options dialogue box will appear.
3. On the View tab under the Advanced settings, Check the option that reads “Show hidden files, folders, and drives” and uncheck the option that reads “Hide protected operating system files“.
   
4. Click on the “OK” button to save your changes. This will make all the hidden files and folders visible to you.

Windows 8 and 10

1. On the file explorer toolbar, click on the View
   
2. In the Show/hide section, Click on the “Hidden items” checkbox.
3. Click on the options button.
4. Under folder options, click on the “View” tab.
   
5. Uncheck the “Hide protected operating system files” option.
6. Click the “OK” button to save your changes.

Step C: Remove malicious extensions from your browser

Google Chrome

1. Open Google Chrome and click on the three vertical dots ( ) i.e.Menu option which are located at the upper right corner of the Chrome Window.
2. Find and click on More tools from the drop down menu that is displayed & select Extensions or you can open a Chrome window and type “chrome://extensions” in the address bar.
3. Check the developer mode option which is located opposite to extensions heading on the top of the Chrome window. By enabling the developer mode, additional details and option related to all the installed extensions will be displayed. One of the details that will be displayed is the ID. ID is the folder name created by the extension at the location “C:\Users\USERNAME\AppData\Local\Google\Chrome\User Data\Default\Extensions”.
4. Locate the extension you want to uninstall or delete. Copy and paste the folder name opposite to the ID Tag of that extension into a notepad file. In this case the folder name is “XXXXXXXXXXXXXXXXXXXXXXX”
5. Now, uncheck the enabled option next to the extension in question. Make sure you also click the trash icon to delete the extension from the browser. It is important to note that even after uninstalling and deleting the extensions from the browser, the extension might not uninstall properly. Thus, it is a good practice to make sure that we have deleted the folder as mentioned in step 3.
6. Make sure that you have made the hidden files and folders visible.
7. Open My Computer and go to “C:\Users\USERNAME\AppData\Local\Google\Chrome\User Data\Default\Extensions”. Now, look for folder with the name as specified in Step 4 i.e. “XXXXXXXXXXXXXXXXXXXXXX”. Delete the folder if present.
8. Close and reopen the browser. It is also advisable to restart your computer once done.

Mozilla Firefox

1. Open Mozilla Firefox, click on three horizontal lines ( ) at the top right corner of the Firefox Window and select the Add-ons option. ) at the top right corner of the Firefox Window and select the Add-ons option.
2. On the Add-ons manger page, select and click on the Extensions tab as shown below.
3. Find the extensions related to redirect.redpop.pro and click on the remove button.
4. In addition, try to remember how the extension got downloaded on your computer system. If this extension was bundled with some other software, then make sure to delete that as well.

Internet Explorer

1. Open Internet Explorer, Click on the Gear icon ( ) which is at the top right corner of the Internet Explorer Window.
2. From the newly appeared dropdown menu, click on the option that reads Manage Add-ons.
3. A new window will appear on the screen. On this window choose the option that reads Toolbar and Extensions. Under the Show option, select the option that reads “All add-ons”. This option will allow you to see all the browser extensions.
4. Select the Extension related to redirect.redpop.pro and click on the Disable button which is at the bottom right of the computer screen.

Apple’s Safari

1. On your Mac Desktop, click on the option that reads “Safari”.
2. A drop down menu will appear as shown below. From this menu chose the option that reads “Preferences”.
3. The Preferences window will appear on the screen, where the list of all your safari extensions will be shown.
4. On the list displayed at the left side of the screen, select the Extension you want to uninstall.
5. Click on the Uninstall button to get rid of the extension.

Step D – Restore the browser setting changed by the malware program

Google Chrome

1. Open Google chrome and click on the three vertical dots () located on the top right corner of the Chrome Window.) located on the top right corner of the Chrome Window.
2. From the Drop down menu that appears, click on the “Settings”. A new browser tab will open up, displaying all the settings.
3. Now, we will make changes to the appearance section. Under the “Appearances” section, we will enable the “Show Home Button” option. You can select New Tab page or can add Google or any of your preferred browsers under the “Show Home Button” option.
4. After this, we will go to the “Search Engine “section.
5. Here, make Google or any of your preferred browsers as your default browser in the drop-down menu under the option “Search engine used in the address bar”.
6. After this click on Manage Search Engines. Now you can remove Other Search Engines that were added by the browser hijacker. Simply click the three vertical dots () and select the option “Remove from list”. ) and select the option “Remove from list”. 
7. You can make Google or any other preferred browser as your Default Search Engine by clicking the three vertical dots () and clicking on the “Make default” option.
   
8. At the end, we will go to the section “On Startup”. You can select the “Open the New Tab page” or can “Continue where you left off”.  If you want to open a specific page or set of pages, select the option “Open a specific page or set of pages”  and remove any pages added by the browser hijacker by clicking on the three vertical dots () and selecting “Remove”.) and selecting “Remove”.
9. Then, add Google or any of your desired URL in “Add a new page” option under the “Open a specific page or set of pages”.
10. This is a very important step and we would like you to pay very close attention here. This step has to be repeated with all the shortcuts to the browser that you can locate; like your desktop, start menu and the shortcut pinned to your taskbar. Right click on the shortcut and a context menu will appear. On this menu select the last option that reads Properties.
    
11. A Google Chrome Properties Dialogue box will appear as below. Replace whatever is there in the text box next to the label Target with the following: Make sure that inverted commas are included.“C:\Program Files (x86)\Google\Chrome\Application\chrome.exe”
    
12. Click OK at the end to save the changes.

Mozilla Firefox

1. Open Mozilla Firefox and click on the three horizontal lines () i.e. Open Menu located on the top right corner of the Firefox Window.
2. From the drop down menu that is displayed, we have to right click on the () Options to open the window.) Options to open the window.
3. Now, we will click Search, under the given options that are displayed in the left corner of the screen.
4. You can choose Google or any of your preferred browsers as your default search engine to use in the address bar and search bar.
5. Then, you have to go to the () General and under “startup” section to make sure that Firefox is your default browser.
6. At the end, we have to add Google or your preferred URL in the box given under Home Page.
7. After this, you have to right click on the browser shortcuts that you can locate like your desktop, start menu and taskbar to which the application is pinned. A context menu will appear. On this menu select the last option that reads Properties.
   
8. A Firefox Properties Dialogue box will appear as below. Replace whatever is there in the text box next to the label Target with the following: Make sure that inverted commas are included.“C:\Program Files (x86)\Mozilla Firefox\firefox.exe”
   
9. Click OK at the end to save the changes.

Internet Explorer

1. Open Internet Explorer and click on the gear icon ()which is at the top right corner of the Internet Explorer Window.)which is at the top right corner of the Internet Explorer Window.
2. From the Drop down menu that appears, click on the “Manage add-ons” A new browser tab will open up, displaying all the add-on types.
3. Now, we will click on the “Search Providers” option from the list of options displayed on the left hand side of the screen. Then we will click “Find more search providers” option given at the lower left corner of the Manage add-ons
4. This will open an Internet Explorer Gallery; from here you can add Google search or any of your preferred add-ons as your default browser.
5. Next, you are required to go to the “Manage add-ons” window and click on the “Search Providers” option under the Add-on Types.
6. Here, you can enable Google Search or any of your preferred browsers as your default browser in the list of search providers.
7. At the end, we will click on the gear icon ()which is at the top right corner of the screen and select “Internet Options” from the drop-down menu.)which is at the top right corner of the screen and select “Internet Options” from the drop-down menu.
8. A new window will open displaying the Internet options. In the “Internet Options” window, add Google or any of your desired URL under the Create Home Page option and click OK.
9. After this, you have to right click on the browser shortcuts that you can locate like your desktop, start menu and taskbar to which the application is pinned.  A context menu will appear. On this menu select the last option that reads Properties.
   
10. An Internet Explorer Properties Dialogue box will appear as below. Replace whatever is there in the text box next to the label Target with the following: Make sure that inverted commas are included.“C:\Program Files\Internet Explorer\iexplore.exe”
11. Click OK at the end to save the changes.

Tips to prevent your computer system from getting infected –

1. Keeping the Operating System Updated- In order to remain protected and avoid such infections, it is recommended to keep your Operating System updated by enabling the automatic update on your system. The systems with outdated or older versions of Operating System become an easy target for the attackers.
2. Resist clicking on spam emails – One of the major techniques used for malware distribution is forwarding spam emails to the user. The system gets infected as soon as the user clicks on the attachment. These mails appear to be genuine, so be aware and resist falling for these tricks.
3. Keep an eye on third party installations- It is quite important that you take due care while installing any third party applications for they are major source of such infections. Such malware programs come bundled with the free applications thereby requiring the user to remain cautious.
4. Regular periodical backup- In order to keep your data and files safe, it is recommended to take regular back up of all your data and files either on an external drive or cloud.
5. Use Anti-Virus Protection- We strongly recommend the use of antivirus protection/internet security in your PC like 360 Total Security and BullGuard so that it remains safe.
6. Enable the Ad Blocker/Popup Blocker in your browser- Enabling the popup blocker/ ad blocker in your chosen browser will help you to stay protected from annoying adware.