Microsoft Windows 10 bug Version 1809 update has another file deleting

Windows Version 1809 Update: Windows 10’s October 2018 update – the sixth major release of the Window’s operating system – code-name Redstone 5 comes with numerous bugs that not only renders your System unusable but also results in the loss of personal files.

This second semi-annual update of Windows 10 bug in 2018 aimed to introduce a new set of features to enhance productivity, security and performance of Windows 10 bug PCs. However, this new updated version of Windows 10 has not been well received by users who have already started telling horror stories about the new update. Soon this update is expected to become a scary anecdote in Microsoft’s history again.

While most of the bugs have since been fixed, the supposedly fixed version of the update is again riddled with frightening errors.

The worst bugs associated with these updates include:

• Contents

  1. Loss of user’s files:
  2. Zip Extraction Bug Overwrites Files without Confirmation:
  3. Impaired Audio:
  4. Update Driver Button
  5. Uninstall the Audio Driver
  6. Microsoft Edge & UWP (Universal windows Platform) apps unable to connect to the Internet
  7. Enable TCP/IPv6 Settings
  8. Registry Modification
  9. HP PCs crashed due to incompatible keyboard drivers
  10. For 32-bit versions of Windows:
  11. For 64-bit versions of Windows:
  12. Issues with system Brightness after installing updates:

  Loss of user’s files:

The bug in the previous Windows Version 1809 resulted in the loss of data during the update process.

If user’s system had Known Folder Redirection (KFR) enabled, the OS version update led to the creation of an extra, empty copy of default folders of Windows like Documents or Pictures, Videos, etc. on their device. KFR is the process of redirecting the known folders of Windows including Documents, Desktop, Videos, Pictures, Screenshots, etc. from the default folder location, i.e. C:\users\username\, to a new folder location.

Based on  the feedback, Microsoft pulled the update and introduced a code to remove these extra, empty copies. This change combined with another change to the update construction sequence resulted in the deletion of original old folders and their contents, leaving only the new empty folder intact.

The lost data can only be recovered from backup, shadow volume copies, through file recovery software or system restore.

• Zip Extraction Bug Overwrites Files without Confirmation:

Windows bug version 1809 update is still on ice due to in-numerous bugs detected in this version, the major one being the data- deletion bug that Microsoft embarrassingly missed during preview testing.

In previous builds of Windows versions when a zipped file was extracted, and files with the same names already existed at that particular location, a confirmation prompt was displayed asking users if they wanted to replace those files. 

In the new build of Windows 10 bug version 1809, when a zip archive is extracted or a file from the zipped archive is dragged to a location where file with same name already exists, Windows does not display a confirmation command. Few people complained that their files were overwritten while others reported that nothing appeared to happen.

This problem seems to occur when people used built-in zip tool in Windows File Explorer rather than third party zip- tools.

The dialog is essential as it gives users an opportunity to choose whether to replace identical file, compare the information stored in the files or skip replacing the file.

The Bug is known to have been fixed in recent Windows 19H1 builds. Users are still expected to be careful while extracting files as your files may get overwritten without your knowledge.

• Impaired Audio:

• Microsoft incorrectly pushed an Intel audio driver to users that resulted in the impairment of the system Audio in Windows 10 bug 1803 and 1809. A message was displayed to the users that stated “No Audio Output Device is installed”. Though Microsoft has stopped the distribution of this driver, the affected users can fix this issue  by following the steps mentioned below:

1. Open Device Manager Dialog box: Enter Device Manager in the search box or alternatively right-click on the Start button and then select Device Manager as shown below.
2. Find and expand Sound, video and game controllers section.
3. From the list of Audio devices that appears, look for a device that has SST as part of the name, for Instance, Intel Smart Sound Technology driver (SST). Then follow either of the two steps:

Update Driver Button

1. Right click on the device and select Update Driver Button.
2. A window appears that asks you to select either of the ways to search for Drivers. Select Browse my computer for driver software. 
3. Click on Next Button on the screen that appears next.
4. Then select High Definition Audio and click Next.

Your Audio should now be working on Windows 10.

Uninstall the Audio Driver

1. Click on the Device to select it.
2. Navigate to View Menu and choose Devices by connection.
3. Select the Parent Controller Device that reads like Intel SST Audio Controller. Right click on it and choose Properties.
4. Select Drivers Tab from the dialog box that shows up.
5. If the driver version is 9.21.0.3755, you have the driver that was sent to you incorrectly.
6. Click Uninstall Device. 
7. A popup will appear that will ask if you want to remove the driver too.
8. Check the checkbox, to remove the driver.
9. Click on Uninstall Button.
10. The driver will be successfully uninstalled. Reboot your system. Your audio (speakers and headphones) should now work.

• Microsoft Edge & UWP (Universal windows Platform) apps unable to connect to the Internet

The release of Windows 10 bug version 1809  required the enabling of TCP/IPv6 in the TCP settings to allow Microsoft Edge & Microsoft Store Apps to connect to the Internet.

To turn on TCP/IPv6 settings please follow the instructions given below:

Enable TCP/IPv6 Settings

1. Enter Settings in the Search Box to open Settings Dialog Box.
2. Click on Network & Internet and select Ethernet as shown below. 
3. Click on Change adapter options. 
4. Right-click on the adapter that you use to connect to the Internet and select Properties.
5. Check-mark on Internet Protocol Version 6 (TCP/IPv6) check box.
6. Press the OK button to exit the properties.

Registry Modification

If after enabling TCP/IPv6 Settings Microsoft Edge & Microsoft Store Apps still do not have access to Internet, you may have to make slight changes to the Registry. Follow these steps to do so.

1. Enter Regedit in the Search box to open Registory editor.
2. Then navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters
3. Now, look for a filed named DisabledComponents on the right panel of the dialog box and make sure it is set to 0.

• HP PCs crashed due to incompatible keyboard drivers

As a part of recent Windows 10 bug version 1809 update, keyboard driver was introduced for HP PCs as a part of the HP Quick Launch Buttons software to allow you to launch programs in Windows by configuring its various buttons. HpqKbFiltr.sys driver file was added in the following path, C:\Windows\System32\drivers\HpqKbFiltr.sys.

The introduction of this keyboard driver proved to be incompatible with HP PCs and led to BSOD (Blue Screen of Death) crashes. A WDF_VIOLATION error was displayed as shown Below.

You may consider renaming or deleting the HpqKbFiltr.sys driver. However as soon as you launch your system, you receive this error making it impossible for you to remove the file.

Following steps will help you to fix this WDF_VIOLATION on HP computers:

1. When Windows starts after the crash, a recovery screen is displayed. Click on the Troubleshoot option on this screen.
2. On the Troubleshoot screen , click on the Advanced Options button.
3. Advanced Options screen is displayed where you are required to click on Command Prompt.
4. A Command Prompt screen is displayed. To delete the incompatible drive, you first need to determine the drive letters associated with your computer’s hard drive. Use commands like c: or d: or e: to switch to different drives. Type dir and press enter to determine folders in the drive. If the directory structure looks like your C drive you are at the right place.
5. After identifying the drive letter, the next step is to remove the driver. Use the following command to do so. Replace C: with the correct drive letter.

For 32-bit versions of Windows:

dism /Image:C:\ /Remove-Driver /Driver: C:\Windows\System32\DriverStore\FileRepository\hpqkbfiltr.inf_x86_f1527018cecbb8c2\HpqKbFiltr.inf

For 64-bit versions of Windows:

dism /Image:C:\ /Remove-Driver /Driver:c:\Windows\System32\driverstore\FileRepository\hpqkbfiltr.inf_amd64_714aca0508a80e9a\HpqKbFiltr.inf

6  After deleting or renaming the file, type exit and reboot the computer. Windows 10 should now restart properly.

• Issues with system Brightness after installing updates:

Users complained of the low brightness screen display, after installing the Windows 10 bug Version 1809 October 2018 Update. Each time system was rebooted the screen brightness was reset to a very low number which the users had to change manually every time.

Unfortunately, so far the fix for this issue is not available.